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We just returned from a 5 night stay at the Omni R...

We just returned from a 5 night stay at the Omni Rancho Las Palmas. I've given it 5 Stars because truly there was not one thing for my family of 7 to complain about!

From the beautiful gardens, perfectly trimmed golf course and clean and warm pools, the Omni really stood out to us.

The two best things, that are absolutely going to bring my family back again, were CLEAN ROOMS, and AMAZING CUSTOMER SERVICE! I can't say enough about how warm and accommodating each and every staff member we spoke with was. We were able to get our requested adjoining walkout rooms, but after checking in, felt it was a bit too far from the pool considering we have 2 kids under 5. With no hesitation, they were able to get us switched on our 2nd night to a great room overlooking a green from the golf course, right around the corner from the pool entrance! And they even drove our bags over for us!

Lastly, one of our favourite parts was how each building had its own drive up parking spots so you didn't have to actually go to the lobby ever. Also, a quick dial of '0' on the phone could get you anything you wanted.

5 star, would stay again, and highly recommend that if you are reading this, you just click through and make a reservation, you will not be disappointed.

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