Anonymous Anonymous

Review of The Neat Company

Same as everyone else. Do not buy this product. I ...

Same as everyone else. Do not buy this product. I have had it for years now you are forced to use there web based version (Cloud). Meaning you have to pay for it after you had paid for your scanner and software. If you stop paying for the cloud software you can no longer get access to your info F@@@@@ up. They discontinued the desktop application at 5.7. No longer supported. I had 137 errors on some documents trying to sync to my phone app and online application but it kept failing. It took them 1.5 months to resolve the issue. It still really didn't fix the issues. I'm going to try finding a new software were I can store documents. To bad Neat you lost another costumer. There not going to control what I'm going to do with my documents then Nickel and dime me.