E

Elisa Clausi

3 years ago

just now

just now
Today I visited a family member at this hospital. When we walked in the door we were greeted by two wonderful smiling faces. Cheryl and Bernadette were so very sweet and helpful. They were so welcoming. So very nice to be greeted by such pleasant people. They directed us to where we had to go and off we went to 4 south. We got to our Aunts room where we met such a wonderful and attentive nursing staff. Her nurses Steph and Sol, as well as her pcts Matt and Ashley were THE BEST ! We spent about three hours with her. During that time we were able to see the excellent care she was being given. We even met the supervisor of housekeeping Debbie Fisher who popped in to say hi and see if there was anything we needed. While we were there a very sweet man named Tom came in and tidied up her room. So very pleasant and polite. We were also so very lucky to meet the patient advocate Mark Morrison who my Aunt just could not stop talking about. She was enamored with him. She could not stop telling us about how helpful and attentive he was to her. She loved how he talked with her and was so concerned about her. We also met other patients next door that loved him as well. The food that was brought to my Aunt looked so good. She was looking so forward to her lunch. All in all I am so pleased with the fantastic treatment she is being given at this great hospital. A five star experience in my opinion. Such a great staff.

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