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Asia Johnson

4 years ago

This stay was absolutely the worst stay I ve had i...

This stay was absolutely the worst stay I ve had in covid and the numerous of times I stayed. They are money hungry and it shows. If you have a pet BE AWARE!!! There website says there is no fee. However when you get there, there is indeed a fee of $125 non-refundable. With a 15.675% tax per night! If you need anything done they cannot do it due to covid . So your paying for services for them not to be done. So if you like to make your own king size bed because it has a stain and they won t do it. Be my guest. Plus every night you stay there is a $100 fee on your card each night you stay. This hotel has been a nightmare ever since remodeling. I m no longer a loyal customer , somewhere else where they care about customer services and satisfaction will get my hard own cash. Good Luck!

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