Jennifer Hugger

Review of Midwest Eye Clinic

I took my children here for an eye exam a few days...

I took my children here for an eye exam a few days ago. Part of the paperwork includes a document stating that a privacy policy was given to the patient for review. You must sign this document agreeing that the policy was in fact given to you. I never received this policy so I did not sign the document. As we move on to get the kid's eyes checked I'm noticing that the lady at the front desk is doing everything the eye doctor should be doing. She's actually completing the exam but isn't writing anything down. I asked if the actual eye doctor could come in and was told he would handle the second part of the exam. My children and I were told to wait upfront. After 20 minutes of waiting I went to see where the doctor was. A receptionist pretended to be calling him on the phone and stated the doctor wasn't answering. She suggested that we reschedule. This was a complete waist of time and these people are beyond unprofessional. I wouldn't recommend anyone go here.