Angel Aguayo

Review of Louis Vuitton Americas

I was a regular customer and never take the time t...

I was a regular customer and never take the time to write a bad review, unfortunately you just lost a good customer for a simple exchange from a purchase done 1 day ago. The not acceptable excuse from your store manager was that it had a perfume smell, mind you it was never even worn by me and how many customers walk in your store that use perfume and try the scarf around there neck... It's un acceptable and really upsetting that a store like Louise Vuitton won't exchange for another store item and use such poor judgement. I own a chain of 11 restaurants and every complain is addressed to avoid bad reviews & lose customers. Never in my life have I taken the time to write a bad review but this one well deserved it! Will never be back at any of your stores and will make sure it gets published on all your online marketing along with a report to the Better Business Bureau!