Murray McEwan

Review of Ignite Payments | First Data

When my older terminal with another payment compan...

When my older terminal with another payment company went obsolete, I decided to shop around, and First Data was recommended to me by my Credit Union. I dealt with James Duncan and he was knowledgeable, quick and thorough. He quoted a substantial discount on processing fees which turned out to be real! I'm very pleased in that regard. I've been with them for 2 months.

I had a couple of questions on using the terminal, and phoned in to tech support and got someone right away to help me out. I bought my terminal outright from them, that is cheapest in the long run, and with the lower processing fees, I'm going to recover those costs in short order. I don't put through very many transactions per day, so the overall monthly processing costs are a very important factor to me.