3 years ago

Family member was in emergency room. When I got t...

Family member was in emergency room. When I got there the front desk was very rude and ignored me . I actually asked if I was talking to a wall and still was ignored .when I was able to see family member I asked to speak to emergency room doctor I was told he would talk with us. That never happened . Instead a third person came in and said what the nurse told her after asking four times to speak with the emergency room doctor. Isn't this against Hipa laws. Last I checked nurses could not speak about the patient not alone a third person relaying information. Niagara Falls Memorial needs to be investigated .

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