I ve done one contract with Jackson so far and it ...

I ve done one contract with Jackson so far and it went great. I gave only 3 stars is because I referred someone and that person did complete their contract but I haven t received my referral bonus. I have emails with my recruiter discussing the bonus (4/27/2021) and here it is (5/11/2021). Recently the last 3 or 4 emails haven t had a response. I believe she s ghosting me. The number on the website isn t letting me reach anyone it s just disconnecting the line. If anyone could reach out I would greatly appreciate it.
Editing post 5/22/2021
Giving 5 stars due to the fact I did get a response and did get my issue resolved.
Thank you.