sonia hernandez

Review of Harrah's Laughlin Hotel and Ca...

I went on July 3rd 2015 with my family. my 2 uncle...

I went on July 3rd 2015 with my family. my 2 uncles and 1 aunt and my mother to eat at there buffet. and it was the worst experience I have ever had. Waiters took forever to get us our drinks or refill them. Also we told a waiter that it was very hot in there and he said there was no A/C. That it was swamp coolers. I mean as much money the casino and there restaurants make you would think they could afford A/C Units. And also how are you going to serve crab legs and not have the tools for your customers to be able to break them open. even though you say there kind of sliced but when you have an aunt and mother who are senior citizens and have no strength in there hands to break open the claws. its' RIDUCULOUS. After we had our dinner I had to go throw it up cause I was so dehydrated and couldn't enjoy my meal at all. prime rib was to raw and they said they couldn't cook my piece. I almost slipped cause there was butter on the floor and no one had cleaned it up. I don't think I will ever go again. Not worth it at all. Bad experience over all.