Look no further for cheap work! I live in the Tamp...

Look no further for cheap work! I live in the Tampa Bay area and have a brand new home which was finished in May 2017. Spraggins was the contractor hired to work with KB Home.

The work that was done by their contracting team was malicious, careless, and very disappointing.

When I moved into my home I noticed a +2ft gash coming from my bar, that someone thought would be OK to just glue in place and leave there.
In addition, they laid the floor in such a way that is was not even all the way to the baseboard in a spot in my home, so I can see the concrete foundation of my home.

The material they used was so thin and in addition to this, they did not level or clean my floor prior to installation. Literally, across my entire main level you can see the seam in the concrete foundation in my home.

Also, because they laid the floor over rocks and did not sweep, there are dozens of bumps in my floor that you can see from eye level! Some of these rocks even broke through my floor so you can see the concrete there as well now.

To add insult to injury, the have been impossible to work with to resolve the issue. We have had now 4 appointments schedule to get this fixed, that have all fallen through. Either coming 5 hours late, having the wrong materials, and not having enough materials.

Because the floor was so thin and showed these little rocks throughout my house, we all agreed the floor needed to be completely replaced. I asked to upgrade because the material itself was poor as well and everyone agreed on this, as well as a price and a date to replace the floors.

Well, the day of installation comes. I've taken time off work, moving my furniture out of my home, to only get a call several hours into my installation window that they did not order enough materials and the installation would not be happening today.

Later in the day I also get an e-mail that they misquoted the upgrade by 5K, so before they are going to do anything, I need to pay that too?

I have lost so much time on the phone, e-mailing, organizing, making time for appointments. They do not even having the respect to call me back now, just e-mailing me if I am lucky.

Homebuilders, KEEP AWAY. You will have poor customer service ratings and if they make a mistake, they are not willing to accept the mistake and just own up.

It's been six months now with these terrible floors and terrible communication.

Spraggins, do the right thing and replace my floors, promptly, correctly, and a the cost we agreed on.