There s one good thing about Cyds. They have a rea...

There s one good thing about Cyds. They have a really great server there named Tom who understands and appreciates the importance of customer service. He shines and makes up for the lack of customer service we have received in the last 3 times I have attempted to spend my money there.

Typical response from Cyds. Unprofessional with no degree of customer service. Sad sad sad.
I also never threatened anyone. I never raised my voice. I only spoke to Keith and both of us were very calm in our interaction. He was making a genuine effort to accommodate us.
It s wasn t until you said no to serving us on the gravel table that another person in the party got upset, but no one was ever threatened.