I have been a patient of Doctor Culpepper for year...

I have been a patient of Doctor Culpepper for years, since he practiced in his old HopeHealth office where I received excellent healthcare services. Though ever since he's moved to this office, it's been horrible. Every time I call I am connected to answering machines that don't say who they are for. No one ever calls back. I left dozens of messages with the patient advocate, who never bothered to call me back and let me know what was happening (or not happening) with my referral to a specialist. I have had a sinus infection for two weeks, and have called and asked for help every day this week, and been ignored. It took his nurse five weeks to fill out a form I needed for work properly. I could have lost my job. I had to talk to a supervisor (who was unavailable) to get that paperwork filled out correctly. I hate to leave such an experienced and compassionate doctor, but I can't take this office's treatment much longer. I feel constantly blown off, ignored, and like a chore the staff just don't feel like dealing with. The ladies in the lab excluded, at least they are friendly and professional.