Team very little reactive.

Team very little reactive.
Fussy when it comes to you, a lot less when it comes to them.

One example among others: deposit reinstated 2 months and a half after the inventory of places of exit - or after the legal limit. In a pinch.
But rather than apologize, they prefer to lie: they date their mail so that the date is exactly 2 months after the inventory - the legal limit. But forget that the post office stamps with the date the letter was actually posted (2 weeks later).

In short, do not favor.