VERY PUSHY!! They hooked us in with the free vaca...

VERY PUSHY!! They hooked us in with the free vacation if we listen to their program that is supposed to make it more affordable to go on vacation for our family. We supposedly had to make a refundable deposit that would be refunded if there was no damage to the property, OR when a year passes of not using the free week stay . But if you are a larger family, you pay another $275 fee. We have 5 children so we had to pay a larger fee which is wrong to begin with because this was supposed to be a more affordable option . We scheduled our vacation for this month. The lady was quick to call and ask for our card information for the payment.

Our youngest son (16 months) was just in the ER/hospital for 3 days with Bronchiolitis. He was on oxygen for nearly a week and has just now finally begun to recover. I explained that there is absolutely no way we can travel over 15 hours away so soon with him just having been in the hospital and on oxygen. They do not care . And guess what? There is no refund, and they will not reschedule our week stay vacation even though we have medical documentation proving that our son has been severely sick, so we should not travel with him! No phone call back, but I did receive an email (picture below).

Not to mention, this program meant to save us money on vacations actually has an over $12,000 buy in. Don t waste your time nor be scammed by the facade of an affordable
vacation getaway for your family !