I had a very poor experience as Blacklane sent me ...

I had a very poor experience as Blacklane sent me the wrong type of car. Despite booking a Van / SUV and confirming that I had lots of luggage several days in advance, on the day of travel a regular sedan was sent. No alternative car could be arranged in time. Luckily, we had a rental car to return to the airport and managed to sit in one car while the luggage was loaded in the boot and on the seats of the Blacklane. HATS OFF to Mr. Bill Brown, our chauffeur, who went out of his way to hello get us to the airport on time