This store has a limited selection, a poor selecti...

This store has a limited selection, a poor selection of timber, and the staff seem to be preoccupied in minor tasks rather than acknowledging or looking to help customers. To top it off, I tried to get reimbursed for a refund error from another Bunnings store for a small discrepancy that was made & was turned away. They told me I would have to go back to the store that made the error, even though their policy allows for corrections regarding these matters to be handled across all stores. By this stage I had already spent a while explaining the problem to two different staff members & thought it easier to leave it until next time to get the refund fr another store than to argue for my rights as a customer. There was confusion between the two staff members over what to do & they were polite but they should be well informed of the store policy & more willing to resolve customer complaints.