Casey Pennington

Review of PRM Realty

If I could leave 0 stars I would never rent from t...

If I could leave 0 stars I would never rent from this place! They are rude never come and fix your stuff in a timely manner or they don't do it all. Charge you for stuff when you move out and don't even do their job on what they charged you for! Charles the front desk guy is the worst at customer service rude condescending and a jerk. DO NOT rent from these people. They tried to charge us 150 for a a service call on our a.c. when the thermostat was out they said nothing was wrong another month later of 300 plus light bill called again they fixed the thermostat this time our bill went down to 140. When I told them I wasn't paying the 150 for the service call because something was wrong I had an eviction notice on our door. I finally argued with them and threatened a lawyer and they told us we didn't have to pay. This company is a joke. I will be contacting the bbb. ******* To
To respond to his accusations there were 2 small holes in the walls when we left that was it. They never fixed the gutters on the home when we moved in a huge hole was in the laundry room floor and in the garage in the walls and on the ceiling they never fixed them. They covered the hole in the laundry room with a butter dish. We never missed rent and was 1 day late on the rent 1 time. Another time they charged us late fees on the rent because I accidentally put the money order receipt part instead of the money order they still charged me late fees. They had to put in a new microwave bc the other caught in fire and when we moved in it already looked like it caught on fire.before because the top part had black melted on it. When they put the new microwave in it would start on its own run and it when we would close the door the light wouldn't shut off and it still ran... They tried to say that was us... I have before we moved in pics that are dated and after pics that are dated! You can say we were the worst renters but I had to clean the house and yard when we moved in and we CLEANED the house when we moved out. The houses foundation is bad and so the back end of the house the base boards are higher and the floor is sinking. Tiles we missing and pieces of laminate floors were missing to. We were told it would be fixed never got fixed. We had to put in working light bulbs and everything when we first moved in. They want to blame everyone else for their mistakes and their wrong doings and make money off people. They are rude and a huge scam stay far far away! I have always been a good tenant always got my deposit back and never late on rent. We left this house in better condition than it was given to us! And I have video of the microwave starting and running by itself!!