I recently installed a Maax whirlpool tub. The tub...

I recently installed a Maax whirlpool tub. The tub was in the carton and protected up until install. My Plumber filled it with water above the jets and inspected it for leaks. He also did a pressure test with no faults. Several weeks later and after jets were in use, I had water damage to my drywall below, took the tile and frame of tub apart and discovered a union connection that was only hand tightened (per the factory direction) and not tight enough. A slow leak had developed over the last several weeks.

Upon making a warranty claim, MAAX Service and Sales department has been rude and contrary. They told me it was my fault for not inspecting it better and flat out said they would not cover the claim. Apparently in the fine print, Maax is not responsible for any leaks or repairs to the tub after install. Like really.. Would one inspect a light fixture wiring connections before they install one? This is a ridiculous expectation by Maax, and is really just a way for them to absolve themselves of any customer service after purchase.