C

Chelsea Worcester

4 years ago

I ll start by saying I travel very frequently and ...

I ll start by saying I travel very frequently and worldwide for work and family obligations- so when say I only stayed for three nights due to a work conference and this was one of the best experiences I ve ever had at a hotel- I hope you catch my meaning. It all came down to the people, and I ll kick myself forever for not catching many names.

From the minute I stepped out of my cab I had someone open the door, greet me and offer to help with my bags. The two gals at the front desk who resolved a room mixup where more than apologetic and quick to correct it, the market/bar staff (I remember Daniel) were friendly, welcoming and prompt, the cleaning staff obviously work very hard based off the cleanliness of the room and grounds. It is a beautiful hotel in the middle of all the fun city action.

Checking out at 3am is already exhausted and the gentleman down in the lobby was so helpful. Even getting into my cab, a guy who looked as if he was just getting to work walked up and helped get my bags into my cab and wished me well.

You have AMAZING staff here. They made all the difference.

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