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Linda Mason

4 years ago

Placed an order for some speciality fabric.

Placed an order for some speciality fabric.

I choose to do business with Missouri Star Quilt Company

I have to say I have always had great service from Jenny store and always seek her out at Quilt shows.

I placed an order, choosing her business vs others. Based on previous business dealings.

I placed my order and left one cut of fabric off, quickly realizing it and added the missing cut of fabric.

Then I email them, asking them to combine the two orders to save them time and also ask to refund my 5.00 shipping charge.

I followed up today and was told they THEY DO NOT COMBINE ORDERS. AFTER THEY ARE PLACED!

Thank you Jenny at
The Missouri Quilt Store
Such bad customer service.
Totally dissatisfied and disappointed

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