Susan Mattinson Review of Five Palms Restaurant
Update to my original review.....worst restaurant ...
Update to my original review.....worst restaurant experience on Maui. Our server was pleasant but very lacking in customer service, long waits in between checking on us, never once checked on us after receiving our meals and lots of dirty dishes left on our table for long lengths.
We wanted a nice bachelorette get together for happy hour and ended up with a formal dining room and sushi roll for $36, just the beginning.....So costly it was unbelievable and very disappointing.
I was also way overcharged for my wine, if I hadn t paid close attention to my bill then, nice perk for 5 Palms. I ended up getting a credit on my card.
To sum things up, avoid coming here unless you have no regard for high cost, poor service, hot sun with no recourse in the early evening and very possible over charging.
Also, I had the ribs and they were very salty, the sweet potatoes were nondescript there was no salad unless I wanted to pay an extra $16! So ostentatious and overpriced... never again.
Older review:
We went for Happy Hour 3-7pm, arrived at 3:15 and there was only one table left and a few stools at the bar. Popular happy hour, turn over was relatively quick.
Parking can be tricky in the dirt parking lot, enter through the main hotel lobby, not clearly marked.
We ordered Calamari, Prawns and Edamame Hummus, all very tasty and beautiful presentation. Service was excellent also!
One really big negative were the tables and chairs, you can t pull up in the very bulky, heavy, stiff, uncomfortable chairs to the smallish metal patio tables without hitting your shins and legs so you have to sit sideways or far from the table.
Another smaller negative is the dipping sauces for the Calamari and Prawns. They are runny like water and don t cling like they should, disappointing because they were very tasty.
On a positive note, the view is amazing and the atmosphere is nice!
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