Shirley C Armstrong Review of 1st lake properties, inc.
I've been living at the River Wood apartments sinc...
I've been living at the River Wood apartments since December, 2009. I liked living at River Ridge because its s small, gated community and is not pet friendly. I don't like domesticated animals. Depending upon who the Manager is, and what maintenance man she has, the repairs can be made in a reasonable amount of time. I waited more than a month for a new dishwasher. There was always a reywhy I couldn't get a new one in a timely manner. I've had a leak in the upper left corner of my bedroom. Supposedly, the roofers made the necessary repairs, but it continued to leak. Our current Manager, Farrah, is a sweetheart. At least, that has been my experience with her. Same goes for our previous Manager, Brittany. I think their hands are tied when it comes to making timely repairs. River Wood seems not to get the same premium treatment as the more opulent complexes do. It's like we're orphan children. Hurricane Ida did a great deal of damage to River Wood as I'm sure she did to many other properties. We have not seen our Manager on property since the storm. We have not seen an Owner's representative. We have not seen any claims adjusters. We have had no reassurances. No acknowledge of our current difficulties. It is not First Lake's fault that the hurricane happened. Nor is it First Lake's fault that we are without power to support our total electric apartments. We are melting in this oppressive heat. We cannot cook nutritional hot food. We cannot wash our clothes. We feel abandoned. I have two huge, gaping holes in my bedroom and livingroom. All my furniture, and some clothing have been destroyed. I called the answering service on Monday morning to report the horrible condition of my apartment.
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