Chase VanBuskirk

Review of Century 21 Everest Realty Grou...

My worst property management experience I have eve...

My worst property management experience I have ever had comes from Century 21 Everest. It has taken 2 months now to fix a broken dishwasher (which they claimed worked at move in). They didn't give us the keys on the first day. They actually cancelled meeting us to move in and left my wife waiting outside with my baby and mother-in-law for hours in summer, though charged us rent for that day. Refused service and ignored communication at every chance. Had no knowledge of parking and HOA, which took several weeks to figure out after move in. Still have no access to the pool I pay for. It has been 2 months of having exposed nails on the floor and urine in the carpet (both hidden on walk throughs by leaving the windows open and covering the corners) -- still waiting on them to fix it. They have acknowledged it as an issue, but just don't care enough to get it done quickly, with my crawling baby.

The only thing they were good at was communicating right up until they had my money.