Very nice hotel great location, BUT!!!!!! My famil...

Very nice hotel great location, BUT!!!!!! My family and I made a 4 hour drive this weekend, we were a bit tired, as all road trips are tiring, we had a late dinner so all we wanted to do when we got back to the hotel was to enjoy the nice evening, we were given permission by an employee to sit around the lounge area outside as long as no one got in the pool and of course we understood. We were laughing having a great time enjoying our stay enjoying the night UNTIL out of no where an employee approaches us in a very demanding tone that we needed to exit the area immediately, touching our personal belongings giving us a speech of hotel policies, about fines and what not, all we did was get our stuff responded with a Yes sir ok thank you, we exited the area and we went back to our rooms, our fun was cut short by the employee. He made it seem to us that he was part of management now we know that he wasn't , he was extremely rude and in no shape or form management material, he made us feel very unwelcome. Second my room was clean but not clean per say there was a dirty sock that I assumed belonged to whom ever had stayed there before us, I left a note for room service letting them know of issues i had notice. it was from our remote note working the faucet in vanity was loose about the dirty sock that was in closet, I can only assume that my note was not only ignored but thrown away. Dirty sock was still in same place, faucet was loose, we had to tap remote to make it work, were left with no replacement for coffee no shampoo no soap , one cup in restroom as if room service had ran out of items to replace the ones we had used. We were 3 families that were looking forward to the stay but based on our experience with the gentleman and our rooms its a hotel in question to return to and a hotel that I wont be recommending to family and friends