Debra W.

Review of U.S. Space & Rocket Center

Beware if your membership is a gift, especially if...

Beware if your membership is a gift, especially if you have not received a membership card. A friend from New Orleans bought a membership for me as a Christmas present. I had not received a card but was told by a membership employee that my membership would be recognized when I showed up. It was not. I was asked to pay the $20.00 admission fee. I returned home, called, and was assured that I would receive a membership card in the mail. Two weeks later, no membership card. Called and ended up speaking to Amber, director of membership, about the situation. She insinuated that I was a liar; that I was not a member. I called my friend in New Orleans and told her about the encounter. She's going to call Amber and request a refund. Next stop, she'll be purchasing a gift membership at the Huntsville Botanical Garden or Museum for me.