I've stayed at Mariott Courtyard that are better t...

I've stayed at Mariott Courtyard that are better than this hotel. The staff seemed inconsistent. We arrived early and asked for early check in but no rooms were available which was alright. Even though there were no customers that we saw on any of the floors or the lobby. We walked back to our car and received a call that there was a room all of a sudden. The ipad next to the bed didnt seem to work properly. The day of the check-out we went for breakfast and were coming back to our room but none of the keys worked. This was 2 hours prior to the check out time. We went back to the lobby and our keys had to be reactivated but there was no apology of any sort from the staff. For a hotel that's supposed to be more "luxurious" I kind of expected more. If the staff was properly trained then maybe our experience would be better.