David Dunno

Review of Hotel Baltschug Kempinski Mosc...

The bed and room is cozy. It s indeed outdated but...

The bed and room is cozy. It s indeed outdated but still clean and acceptable. Gym and spa facilities are good for a city hotel as well as is in-room dining. What is bothering me the most is the personal. They are unfriendly, not proactive and don t make much of an effort to not show you that they actually would go home. The Door Attendant decides weather to open you the door based on the car you are arriving with. Cleaning personal is on its own not quite precise but listen to (English) feedback openly. In short: the facilities are worth a 5 star rating however the staff needs training.