Michael Ficklin

Review of Helm management

I live at Casa De Alvarado and contacted Helm Mana...

I live at Casa De Alvarado and contacted Helm Management, who serves as the property manager for my community's HOA, and was told that regardless of the issue I'm facing, I'm not allowed to contact them because I'm not an owner. Somebody broke down a door to a public space (a laundry room) that is managed by this company. I called them and when I tried to explain the situation to the woman who took my call, she rudely interrupted and spoke over me, stating that I need to contact my property management company so they can contact the owner so the owner can contact them, a process which will take multiple days. Their complete disregard for the safety of the spaces they manage is absolutely appalling.