Overton Russell Doerr and Donovan is a shady colle...

Overton Russell Doerr and Donovan is a shady collection agency that presumably collects overdue bills for Albany Medical Center/Albany Medical College. We have received multiple calls for a bill that was paid months ago, but they have problems updating their files even though we have returned their calls with proof of payment.

I plan on notifying the Better Business Bureau, and also will tell Albany Medical Center to retain the services of a more reputable business, instead of one who will only give out a P.O. Box office address (a common scammers trick).

I also plan on notifying the local news channels to put pressure on AMC to deal with a more reputable law firm.