They need to have someone who is knowledgable abou...

They need to have someone who is knowledgable about Harley parts and what is in their department. There was one girl there who did not even ask if I needed assistance when it was obvious I did. I waited until she was off the phone then had to ask her. She didn't appear to know anything. Granted, maybe she's new? (we all have to start somewhere). It's not right to her or any of your potential customers to not have decent service. On the flip side, although I wasn't asked if I needed assistance with anything (not even approached) in the apparel department, when I did make my way to the counter the lady there was very friendly and helpful.