Sheila Goodman

Review of Spieker Companies

Just echoing what's already been said. Our manager...

Just echoing what's already been said. Our manager was Clare O'Leary.

Clare has been disrespectful, dishonest, and generally unethical from the start. We had many noise issues with our upstairs neighbors being very loud at all hours of the night. Clare complained that she felt "attacked" when we asked her about the noise issues.

When shelter in place began for Santa Clara, Clare sent over a team of plumbers to our apartment without notifying us in advance. We didn't have any plumbing issues so this came as a surprise. Because we are cautious with COVID 19, we told the team of plumbers we hadn't been aware of such an appointment and we weren't comfortable having them inside so they politely left. Clare then snapped at my husband over the phone saying "we can come in whenever we want" when he informed her of our rights as renters, she exclaimed he was threatening her.

We notified Clare we were moving out on August 6th, she replied on August 7th. I immediately replied and left her a voicemail per her instructions. Then she didn't reply until August 8th saying she couldn't count the email and digitally signed PDF of our departure and needed it delivered in person.

Then of course...no security deposit despite my husband and I doing an intense deep clean.