Nordstrom used to be the benchmark of good custome...

Nordstrom used to be the benchmark of good customer service.
But Customer Service is now abysmal. They give you incorrect information just to get you off the phone. I have called six times, and each time they apologize but without any sincerity. And nothing gets done. You can tell that they can care less.
I no longer feel any customer loyalty to Nordstrom. They are like all of the other Department Stores.