Regina Marshall

Review of ECI Group

ECI MANAGEMENT LLC - lived at the Columns at Pilg...

ECI MANAGEMENT LLC - lived at the Columns at Pilgram Mill Just moved out after 17 months. Rented because we were building a house. Had to extend our 13 mo lease by 4 months because the house wasn't ready. They increase the rent by $260 a month for the additional 4 months and when we only provided 46 days notice they charged us an extra one month rent to go month to month and then prorated us for pet fee, utilities, and 27 days we were NOT there. Plus they were able to rent the unit because we vacated 10 days before our lease expired.

No parking available unless you pay for reserved spaces. There are literally not enough spaces to accommedate the number of apartments if each apartment has two drivers. You come home late on a weekend you'll park outside the complex or get your vehicle stickered.

They are very quick to repair things and email you "how did we do" for your feedback. They don't email about regular maintenance. They fail to email you notice of when your 60 day end of lease is coming up so they can stick it to you in extra fees. If your rent is one rate ou will pay an additional $25 - $80 a month in additional fees for water, trash, pet, pest control, etc. I've never been fee'd so much in a rental situation before.

There are literally doggie poop stations everywhere but the doggie poop is everywhere and not enforced so you cannot walk anywhere without dodging poop. The children cannot run without being in poop.

The grounds are horrible. The management changed three times while we were there except an older lady that was nothing but rude and knew everything - although she was wrong most the time.

Gutters hanging off the building. Nasty stairwells. Grounds were not landscaped nicely. This was the worst apartment complex we ever lived in. Black mold in the windows - all of the windows. I could go on but why was you time or mine. Don't rent here unless you have no option. Live in yor car.