Bridget Carlson

Review of Gateway, Service Center

I bought my vehicle from this company and was told...

I bought my vehicle from this company and was told to bring it here because they know the most in town about hybrid cars. Well I did and they couldn't find anything wrong with it, couldn't find anything wrong with it, and then they started guessing what it could be. He said they could work on the transmission, would be 50/50 the car would take a dump and not work anymore. Then he calls back and says we're pretty sure it's the battery, the car is recommended to have this kind of battery. So I said okay go ahead and $450 dollars later I pulled out of the parking lot and I knew it wasn't fixed. I called, no answer, so I left a voicemail telling him my car is not fixed and can I get my old battery back into my car. I hear nothing for over a week and my car has begun dying randomly and then starting back up in a couple minutes. I have my boyfriend look and the battery isn't even put in correctly. The car keeps dying so I assume it's the battery. Can't even drive it out of town because the fear of it dying. One day its below zero and it dies. It wouldn't start. Had to have it towed. So now its been sitting in my driveway for over a month because I don't know who I can trust. Still owe thousands on it but can't drive it. I had also asked them to fix the tire pressure sensor. All they did was shut the light off. They also gave me an estimate on things that needed to be fixed for $3,500. My dad brought his car in for breaks and he spent over 2 grand and the car still isn't fixed. Have heard so many bad reviews from this place. I wouldn't trust them with a bicycle.