Coley

Review of Carman Ford

Update:

Update:
YOU do not pay off the loan in full, you pay off the value of the car and then you tack on the remaining balance to the new loan. It's a scam! Paying off a loan in full means the customer isnf responsible for any of it. In this case you are making the customer responsible for it. Dont send out letters stating you are paying off loans if that's not what's happening.

I want to start by saying the salesman and finance guy were great, they tried really hard to get me into a new car. The only reason I left a two star or I would of left a one. I got this letter in the mail from Mike Sipila, saying he would pay my existing loan off. LIES!!! I thought to myself, this is to good to be true. I drive a 2016 Jeep and I still owe 23k on it. I test drove a 22k car so I could lower my payment. I pay a little over $500 a month now. Fell in love with the car but I am also not a stupid person and told my husband that I guarantee they wont pay off my car they are just going to try to hide my remaining balance after pay off in a new loan. I was exactly correct. They came over and told me they would give me half of what I owed for my car, haha. Seriously, why send me a letter in the mail and tell me you are going to pay it off if you are not?!?!? So, I went in wasted an entire friday night and got 3 hard pulls on my credit only for them to tell me I had to put some ridiculous amount down and my payment would go up, so I left without a new car, lowered my credit score which I am not happy about. Don't fall for those stupid letters, THEY WILL NOT PAY OFF YOUR LOAN!!!