Lee Costanzo

Review of Pheonix Trading.

I recently fractured my shin bone and needed pt fo...

I recently fractured my shin bone and needed pt for that and a torn meniscus. I ordered multiple items through Walmart and one of those items offered expedited shipping for $28.00+. I decided to pay and receive this item by the time of my first appointment.
I did not receive the item and contacted Phoenix via Walmart Customer service. The person, Jeffrey, was definitely a poor customer service agent. All I wanted was my expedited shipping cost refunded..bottom line he advised me to deal with the USPS. Huh? In fact, I received all other items days before the one I paid extra for. I will make sure to check Walmart's vendors in the future and will never buy anything from Phoenix Trading Company again.