Diana Alexa

Review of Egged

Booked a tour with them to the Dead Sea and it was...

Booked a tour with them to the Dead Sea and it was very nice. They work with Bein Harim, which seems to be the largest tour provider in Israel. The booking system on their site is a bit confusing as it allows you to select and pay for a tour for the next day even it is late in the evening. I made a booking at about 9pm for the next day- it tells you on the site you can book for the next day until around 9pm-and for a few hours I was in limbo as the booking was not confirmed and the payment was taken. The next day early in the morning they informed me that the itinerary for the Dead Sea had to be modified as the Masada was closed- this info was not on their site- but we still decided to go on the same tour, just on another day. The next morning I also changed emails with someone from there, (Amir)who was very prompt in replying. To save you the hassle I would suggest booking two days in advance of your desired date. When they do send you the booking confirmation, it is very complete, so I was happy with that.