We have visited Wild Waves on multiple occasions a...

We have visited Wild Waves on multiple occasions and always have a great time. We actually choose going to Wild Waves over our community fair because you get so much more for your money. This year we chose to celebrate my daughter's 10th birthday at Wild Waves. The staff was 100% helpful and friendly and we had a wonderful time. I only have two complaints. The first involves the operation of my favorite water activity the Lazy River. It was so crowded and hard to get tubes that we ended up renting our own tubes. Once we got in, using our rented tubes, I was appalled at how many EMPTY tubes were floating around with NO riders even though there was a HUGE line of waiting customers. Not only was it frustrating for those waiting in a long hot line trying to catch a tube; it was also frustrating for those riding the river with empty tubes CONSTANTLY getting in the way. We have also frequented the Lazy River at Silverwood and TOTALLY prefer their approach. Tubes are not required but if you choose to have one they are freely available without the frustrating chaos. My second complaint involves returning my rented tubes. I was told that if I returned the tubes I would get a small deposit back per tube. I hauled the three tubes all the way back with ten minutes to spare and guess what. NO EMPLOYEE AT THE WINDOW. As a matter of fact, the window was already closed. If they expect us to follow park rules, why are they not following their own policies? This is a special treat for hard working families. They always want to get that last ride in before going back home and ending a fun filled day. I made sure my kids understood the time frame of having the tubes back on time, but unfortunately Wild Waves did not feel it was important to follow their own policies. We did have a fantastic time at Wild Waves; however, I feel these are two problems that could be easily reconciled.