Robert Honeychurch

Review of Pizza by Alex

Where to start....

Where to start....

My girlfriend has a chronic illness that makes it difficult to get out at times. She was having a bad day, so she went to get an Alex pizza to feel better.

She gets to the shop, and the owner/manager shouts at her that they don't take orders in person, only by phone (she had tried to call multiple times but couldn't get through). She tried to explain but they tossed her out and refused to take her order.

Now, I get trying to prevent Covid. And the 'no orders in person' policy might make some level of sense if they only did curbside pickup. But NO, they require you to come inside and pay in dirty cash for your pizza, which entirely defeats the purpose of this policy.

In addition, when you come inside to pick up the pizza you ordered by phone, they aren't wearing masks! They're breathing in your face as you pay, or in my girlfriend's case while they scream at you to get out.

Reading the other reviews, I found this isn't an isolated incident. They've also done this to a woman who was 36 weeks pregnant and who had her toddler in tow.

Pizza by Alex has an unspeakably stupid and self defeating Covid policy, and they use it to scream at and humiliate disabled and pregnant women. I'll be giving this place a wide berth, and encourage you to do the same.