Although I had to return my vhs tape to Southtree ...

Although I had to return my vhs tape to Southtree for a second attempt to have it converted onto dvd, it was worth it. They were very kind and friendly and totally supportive throughout the entire process. I was provided a packing slip so I could describe what went wrong initially, along with a prepaid Fedex shipping label. I sent my tape back on Tuesday, they received it on Thursday and assigned it to a lead technician and returned it back to me in roughly one day's time. Now, I have the perfect professional quality dvd I dearly wanted for so long. I will treasure my dvd for the rest of my life.
Thank you, Southtree for being consummate professionals and making this dream come true.
I highly recommend Southtree to anyone who wants to preserve their treasured memories, tv show and anything else of value. They definitely will work to honestly do what it takes to get the job done well.