liz e

Review of Winfield Park District

The programs are great, so is the facility however...

The programs are great, so is the facility however the customer service is at its worse. I drop my child off for summer camp and I have to unfortunately drop her off earlier than usual due to my work schedule. I like paying in person for this service because I get an actual copy of what I am paying for etc. One of the girls is usually always friendly and helpful but the rest of the staff is rude. The last time I tried to pay I was rudely told that registration was closed and I said "well I only need to pay for my daughters summer camp and that I usually do it that way when I drop her off", I was then told "well the person that helps you out before nine is not suppose to, you can call after nine to make a payment through the phone." I had to call after nine and when I requested to have a copy emailed to me of what I paid I was told "we will email you when we have time". Two difference ladies FYI.