Jenn Ferry

Review of Radission Hotel Grand Rapids R...

The hotel was clean, as far as that goes, and the ...

The hotel was clean, as far as that goes, and the staff friendly, but not overly friendly. We have stayed before so we decided to use this hotel again. We were also excited the hotel had the Sleep Number beds. The SN matters was AWFUL!! With both my husband and I on it, it felt like one of us was going to fall off the side. We tried to adjust it, but the remote was broken and would not let us "lower the number". When we told the front desk, the only response we got from the coker was "yeah, we know, we are trying to get new ones." We were both so sore the next day we could hardly move. Also the hair dryer was all wonky, to the point my husband had to take the wall unit out of the bathroom and get it to work by the TV, so he stood on the room holding it up so our daughters and I could dry our hair for the day. I think next time we will look for a alternate option.