If you're trying to make a reservation, call 3 wee...

If you're trying to make a reservation, call 3 weeks ahead of time, everyday. I called and emailed multiple times. First time I called "on yes just contact catering, we have no reservations at this time so you should be fine." Well catering doesn't answer email nor voicemail so the day before we have a massive group expecting to go and have a great time, there is no space...whole place is full and we're told "there's nothing we can do." What a joke.