Teresa Zerr Review of Schomp BMW
Important to know if you plan to buy a car from Sc...
Important to know if you plan to buy a car from Schomp- good luck getting it in for maintenance or service. I bought my car at Schomp BMW about a year ago (great experience) and I called today because my check engine light came on and I'm almost in need of an oil change. When you call the service line the first message you hear is "we service all makes and models". Great, but your own BMW owners can not make an appointment for 3 weeks to get their vehicle looked at. If you want a"complimentary" loaner it is over 3 weeks to get in. When you use your car as a sales representative to drive around the state, this hugely impacts your life. I called BMW of Denver Downtown and they were able to get me in next week. This is not customer service and will question my choice on dealership moving forward. I have the option to choose my company car and I will choose more wisely next time. I have 3 BMW's (M6, M3 and X3) and I will drive further away for better customer service.

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