Horrible experience !! Went early to check my 2 ki...

Horrible experience !! Went early to check my 2 kids in a all day class on 12/30 8:15am , they confirmed there was room to take them and even checked my 2 kids in . Once they asked me to pay and register sweet old MARY told me because I was not in the system she didint want to take the time to register me since it takes 5 minutes and she said there were pre registered . MARY made me get off the line and go to guest service to register ! By the time I came back class was full. Messed up my whole plans for the rest of the weekend !!!! Also at guest services they sold me the lift tickets with the dates incorrect and clases also incorrect . TERRY the manager was very rude and instead of trying to find solutions and help me out all he said was JUST CANCEL EVERYTHING. Terry you idiot I came here to have a good time . Steven over at big cubs is the best ! That guy is awesome and accommodating !!! Steven is the only reason you get 2 stars .