posson213 Review of Baltimore Marriott Inner Harbo...
It was ok. I have been a Marriott member for years...
It was ok. I have been a Marriott member for years. This is a full service hotel.
Full service means you pay full price plus 40 % for everything. I as a member have always received a comp 16 oz bottle of water at the desk every time I have stay at a Marriott. Since this is a full service hotel they offered me a mini bottle of water. I was shocked. I was pissed.
I went into the hotel store and paid $2.70 for a 16 oz bottle of water, which is $1.00 retail or cost you about .30. You have to be kidding me. I spend hundreds to stay at your hotel and can not get a real bottle of water.
I advised the Manager the next day. He was great. He tried the solve the issue and played damage control. But it was too late. I did receive a real bottle of water the next night, after I told my story to the desk. I tell everyone the story. It is a great story too.
Thanks to the people in the corporate office I now have a great Marriott story to tell.
Shame on you!
Comments: