T

The Reviewer

3 years ago

Everything done over the phone. Time at dealership...

Everything done over the phone. Time at dealership was only an hour, most of that was being shown how to work the car features! Rich understands when someone calls him and they are serious about purchasing a new vehicle, they don't want to go into a flea-market negotiation mentality of offer, counter-offer counter-counter offer and all that nonsense of "let me go check with my manager". Gave me exactly what I was asking for my trade-in and the price on our Jeep was better than anything I found on the internet for hundreds of miles around here.

Thanks Rich! I've purchased quite a few cars over the years, this was the most pleasant new-car purchase I have ever made. You have a customer for life, even though we live 2.5 hours away!

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