wghechs did a great job, but service was very slow...

wghechs did a great job, but service was very slow.Took over 6 weeks from when I gave approval till they showed up.I also had to call 4-5 times asking when they would be out.They also didn.t repair 1 of the gates that was suppose to get repaired.Told me they didn.t know that gate needed to be repaired when there repbwas out to look at job and was shown that broken gate.Communication needs to be better with estimator and employee's.