Hard to actually believe in this day and age a com...

Hard to actually believe in this day and age a company could be this terrible and treat customers with such disrespect. Bought a Power XL and love the thing. Problem is 3 weeks in all the non stick coating has started to peel off. Seeing as how they produced the thing, you'd think they have replacement parts. Long story short, 3 hours with 3 different people with 3 different "policy" interpretations in total on the phone and they do not have any parts for what they sell. Told me only way to resolve is for me to pay shipping an ship back. Told them they sold me a product that apparently was not quality control checked and is defective. I will not pay to ship a defective product back to them for a replacement. Not only would they not send a new one u til they have this back, they want me to. Pay shipping. Will be filing complaint with AG in NJ and with BBB. Will never buy from them again.